Frequently Asked Questions

Find Answers to Common Questions

General Questions

What is HPAG Media Private Limited? +

HPAG Media Private Limited is a registered media and printing company based in Gorakhpur, Uttar Pradesh. We publish Navyajagran newspaper and specialize in print media, digital news platform, news agency services, and comprehensive media solutions. We deliver quality journalism through print and digital channels to audiences across India.

What is Navyajagran? +

Navyajagran (meaning "New Awakening") is our flagship newspaper and digital news platform that provides comprehensive news coverage through print edition and online presence. It delivers breaking news, in-depth analysis, local stories, and quality journalism to keep our audience informed and engaged.

Where is HPAG Media located? +

We are headquartered in Gorakhpur, Uttar Pradesh, India. While our physical office is in Gorakhpur, we provide services across India and maintain a strong digital presence to serve audiences nationwide.

What types of news do you cover? +

We cover a wide range of news categories including local news from Uttar Pradesh, national news, international events, politics, business, sports, entertainment, health, education, agriculture, and lifestyle. Our focus is on providing balanced, accurate, and timely reporting across all sectors.

Services & Products

What services does HPAG Media offer? +

We offer comprehensive media solutions including:

  • Newspaper publishing (Navyajagran)
  • Commercial printing services
  • News agency and wire services
  • Content creation and journalism
  • Advertising and marketing solutions
  • Photography and video coverage
  • Media consulting and PR support
  • E-paper and digital news platform
How can I access Navyajagran? +

Navyajagran is available as a print newspaper distributed across Gorakhpur and surrounding regions. You can also access our news content through our digital platform at www.hpagmediaprivatelimited.co.in for online news updates, e-paper, and multimedia content.

Do you offer customized media solutions for businesses? +

Absolutely! We provide customized media solutions tailored to your specific needs. Whether you need a custom news app, content creation services, or complete media consulting, our team can design solutions that align with your goals and budget. Contact us to discuss your requirements.

Can I syndicate news content from HPAG Media? +

Yes, we offer content syndication services. Media outlets, websites, and publications can license our news content, articles, photos, and videos. Please contact our business development team at partnerships@hpagmedia.com for licensing terms and pricing.

Account & Subscription

Do I need to create an account to read news? +

No, you can read most of our news content without creating an account. However, creating a free account allows you to save articles, customize your news feed, receive personalized notifications, and post comments.

Is there a premium subscription available? +

We offer subscription plans for our print newspaper with home delivery service. Digital subscribers can access our e-paper and exclusive online content. Visit our website or call 05513513838 for subscription packages and pricing details.

How can I cancel my subscription? +

For print subscriptions, contact our circulation desk or call 05513513838. For digital subscriptions, manage them through your account settings on our website. Your subscription will remain active until the end of your billing period.

Customer Support

I'm having trouble accessing the website. What should I do? +

If you're experiencing technical issues with our website, try these steps:

  1. Clear your browser cache and cookies
  2. Try using a different browser (Chrome, Firefox, Safari)
  3. Check your internet connection
  4. Disable browser extensions temporarily
  5. Try accessing from a different device

If issues persist, contact our technical support at support@navyajagran.com with details about your browser, device, and the problem you're experiencing.

How do I subscribe to email newsletters? +

To subscribe to our email newsletters:

  • Visit www.hpagmediaprivatelimited.co.in and look for the newsletter signup form
  • Enter your email address and select your preferred news categories
  • Click Subscribe to receive daily news updates
  • You can manage your subscription preferences anytime from the emails we send
Can I access the e-paper? +

Yes! Digital subscribers can access our e-paper - a digital replica of the print edition. The e-paper is available on our website and can be viewed from any device. You can read current and past editions, and even download them for offline viewing.

Content & Editorial

How do you ensure news accuracy? +

We maintain strict editorial standards to ensure accuracy. All news stories are verified by our experienced editorial team, cross-referenced with multiple reliable sources, and fact-checked before publication. We also issue corrections promptly if any errors are identified.

Can I submit news tips or story ideas? +

Yes! We welcome news tips and story ideas from our readers. You can submit them through our contact form, email us at editorial@navyajagran.com, or use the "Submit Tip" feature in our app. Please provide as much detail and supporting information as possible.

How can I report an error in a news article? +

We take accuracy seriously. If you notice an error in any of our articles, please report it by:

  • Using the "Report Error" button at the bottom of the article
  • Emailing editorial@navyajagran.com with the article link and error details
  • Contacting us through our contact form

We will investigate and correct verified errors promptly.

Do you accept guest posts or contributor articles? +

We occasionally accept contributed opinion pieces and expert commentary. If you're interested in contributing, please send your pitch or article proposal to editorial@navyajagran.com with your credentials and writing samples. Our editorial team will review submissions and respond to those that align with our content standards.

Business & Partnerships

How can I advertise with HPAG Media? +

We offer various advertising opportunities including display ads, sponsored content, video ads, and native advertising. Contact our advertising team at ads@hpagmedia.com for media kits, rates, and advertising packages.

Are you hiring? How can I join your team? +

We're always looking for talented journalists, developers, and media professionals. Check our Careers page or send your resume and portfolio to careers@hpagmedia.com. Current openings will be posted on our website and social media channels.

How can I become a partner or collaborator? +

We're open to partnerships with media organizations, content creators, advertisers, and businesses. If you have a partnership proposal, please contact our business development team at partnerships@hpagmedia.com with details about your organization and proposed collaboration.

Privacy & Legal

How is my personal data protected? +

We take data protection seriously and implement industry-standard security measures to protect your information. We use encryption, secure servers, and strict access controls. For detailed information, please read our Privacy Policy.

Do you share my data with third parties? +

We do not sell your personal data. We may share information with service providers who help us operate our services (like payment processors and delivery partners), but only to the extent necessary. All third parties are contractually obligated to protect your data. See our Privacy Policy for complete details.

How can I delete my account? +

You can delete your account at any time by going to Settings > Account > Delete Account in the app or website. Alternatively, contact our support team at support@navyajagran.com to request account deletion. Please note that some information may be retained for legal or administrative purposes as outlined in our Privacy Policy.

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